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SW-29744 - USA (Washington) - Case Management System - Deadline December 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29744

Government authority located in Washington, USA; based organization looking for expert vendor for case management syst

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide case management system for ability to communicate case and client information using the existing CMS.
- can consolidate all its core case management functions into a single system that provides end-to-end functionality and can automate certain regular reporting tasks.
- commercial-off-the-shelf (COTS)-vended CMS to manage individual case information, run reports, and monitor workload. Users of the system include attorneys, supervisors, legal assistants, paralegals, mitigation specialists, investigators, and other individuals who contribute to a
client’s case
- ability to efficiently communicate case and client information using the existing CMS
- manage both case assignment and case management with HOMER being the case assignment system.
- Improve employee flexibility/ability to implement process improvements with a Solution that is scalable depending on business needs
- Provide ready access to near and/or real-time data
- Automate data input processes
- Reduce paper-based documentation and tracking
- Streamline business workflows to reduce redundancy and repetitive action access
across the department
- Improve accuracy through the use of automated functions thereby reducing the number of corrections needed and potential resulting liability
- Improve query and reporting capabilities
- Provide accurate statistical data and dashboards
- Enhance the ability to measure the effectiveness of strategies and tactics in a timely manner
- Implement a Solution that meets regulatory or court-ordered requirements
- Provide audit functionality for all transactions and user activity
- Improve and enhance data sharing with LSJ partners
- Successfully implement the new CMS with minimal stress and disruption to users and business operations.
(2) A pre-proposal conference will be held on December 19, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 December, 2019

Pre-proposal Conference Date : Thursday, 19 December, 2019

Category : Software, System and Application

Country : USA

State : Washington

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