SW-29743 - USA (Washington) - Public Records Request Management System - Deadline December 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-29743

Government authority located in Washington, USA; based organization looking for expert vendor for public records request management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide public records request management system.
- Ability to meet the City’s requirements including software functionality, usability, performance and flexibility
- Feedback from customer references on both implementation and everyday use - a web portal for constituents to submit and track requests, workflow management, bulk redaction, Outlook integration and reporting
- Windows Office 365 applications for word processing, spreadsheets, email, and presentation requirements
- Security must be role based to the menu, screen, and data field level.
- able to receive all Public Records Request via an automated intake process, electronically manage request workflow, electronically manage bulk redaction and meet state reporting requirements with system generated reports.
- Supports virtual server environment utilizing VMWare.
- List remote access methods supported including technologies, portals, etc
- Web/Portal functionality for internal and external users
- Ability for public to log in and create a user profile to submit and track their requests
- Ability for public to submit web based public records request anonymously
- Search by database key fields such as (date requested, key words, tags, document type, etc.)
- The system shall support the upload of GIS data.
- Ability for users to manage their notification settings.
- Ability for user admin to configure record request retention schedule.
(2) All questions must be submitted no later than December 11, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 December, 2019

Question Answer Deadline : Wednesday, 11 December, 2019

Category : Software, System and Application

Country : USA

State : Washington

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