SW-27537 - USA (Washington) - Enterprise Computer Maintenance Management System - Deadline October 7,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-27537

Government Authority located Washington; USA based organization looking for expert vendor for Enterprise Computer Maintenance Management System.

[A] Budget: Looking for Proposals

[B] Scope of Service:

(1) Vendor needs to provide Enterprise Computer Maintenance Management System to provide a CMMS platform capable of providing service desk, incident, problem, change, knowledge, configuration management, and other CMMS processes; delivered through an offpremises model (e.g., Software as a Service (SaaS), cloud-based offering, etc.).
- Licensing on a ‘concurrent’ user basis. Other licensing schema (role-based, platform based,
named-user, requestor, mobile, etc.) must be explicitly described and all tiers/types of
licensing/pricing submitted for review/evaluation.
- Improving facility and biomedical service delivery consistency, quality and responsiveness.
- Improve visibility and collaboration across facility, biomedical, and IT support tiers.
- Provide reporting and analytics for facilities and biomedical teams to track and communicate the
value and support efforts they provide.
- Mobility functionality via iPads, Microsoft, or Android devices with offline capability and
synchronization when connectivity is available.
- Statutory requirements of the Centers for Medicare & Medicaid Services (CMS) Conditions of
Participation (42 USC), the Food, Drug and Cosmetic Act (21 USC), and others.
- Accreditation standards of various entities such as The Joint Commission (TJC), DNV-GL
Healthcare, Accreditation Association for Ambulatory Health Care (AAAHC), and others.
- Reporting functionality to meet the needs of the agency.
-  Across ten out of the twelve Regional Areas Offices (Albuquerque, Bemidji, Billings, California,
Great Plains, Nashville, Navajo, Oklahoma, Phoenix and Portland), Alaska and Tucson may opt
to adapt the same solution at a future implementation.
(2) This bid is Set Aside for Total Small Business.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Monday, 7 October, 2019

Category : Software, System and Application

Country : USA

State : Washington

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