SW-26851 - USA (North Carolina) - Cemetery Management System - Deadline September 20,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-26851

Government Authority located in North Carolina; USA based organization looking for expert vendor for cemetery management system.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide cemetery management system with experience providing automated solutions to municipal governments. An intuitive and easy to use record management software will streamline the staff’s day to day burial operations, provide the public with online access to digital cemetery data, and incorporate a true GIS-based mapping system.
1. Ensure business continuity and record integrity by replacing dated management software
2. Streamline existing operations with the help of a more robust software-based management tool
3. Increase visibility to public and provide web services in-line with other municipal cemeteries  A. Financial/Business:
• Track and report on plot sales by date of sale, cost, section/lot/space/, name, address and telephone number, partial payment plan.
• Generate sales contracts and deeds, with date of sale, cost, section/lot/space/, name, address, and telephone number.
• Track customer information, including Name, address, telephone number, next of kin/family contact information.
• Provide canned out of the box reports as well as ad-hoc/custom reporting functionality.
• Generate printable and PDF copies of legal documents such as invoices, contracts, and receipts.
• Ability to generate billing statements, including Name, address, telephone number, cost, premier vs standard grave, plot info.
• Ability to accept partial payments.
• Ability to produce tax reports.
• Financial reporting ability including total sales, sales by plot type, and available inventory.
• Generate reports listing vacant and for sale graves.
• Ability to produce receipts.
B. Record Management:
• Advanced search capability for all cemetery records by last name, first name, date of death, date of birth, section number, lot number.
• Ability to record notes on all cemetery records.
• Ability to attach digital documents and photos to all cemetery records.
• Track changes in plot ownership.
• Allow searching of records by partial match or wildcard.
• Interment report by name, year, and location.
C. Operational:
• Scheduling and tracking of activities through internal and external calendars.
• Track maintenance activities and work orders.
• System must have a mobile web interface or app that allows for staff access via a smartphone.
• Lot card showing layout, burial information, and ownership information on a single page.
• ESRI-compatible GIS mapping functionality.
• System will support integration of City’s ESRI based GIS system for display of cemetery maps
if not similar functionality is provided out of the box.  
(2) A pre-bid conference will be held on August 22, 2019.
(3) All questions must be submitted no later than August 30, 2019.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Friday, 20 September, 2019

Pre-proposal Conference Date : Thursday, 22 August, 2019

Question Answer Deadline : Friday, 30 August, 2019

Category : Software, System and Application, GIS Services, Records Storage Services

Country : USA

State : North Carolina

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