SW-26842 - USA (California) - Citizen Reporting Software - Deadline August 29,2019

Product (RFP/RFQ/RFI/Solicitation/Tender/Bid Etc.) ID: SW-26842

Government Authority located in California; USA based organization looking for expert vendor for citizen reporting software.

[A] Budget: Looking for Proposal

[B] Scope of Service:

(1) Vendor needs to provide citizen reporting software for residents, visitors, and others with the following basic functionality:
a. Report infrastructure or other issues with an intuitive smartphone app or browser tool
b. Receive timely follow-up and closure from City staff
- The ability to add additional functionality in the future, including linking to other web pages, such as our Granicus web site, or other web applications, including our Tyler EnerGov Community
development suite citizen self-service portal and ESRI ArcGIS Online.
- Provide a comprehensive hosted citizen reporting software solution. This project includes project management and technical consulting to ensure that the provided solution meetings the needs of the city, and seamlessly blends with existing city technology solutions.
(2) All questions must be submitted no later than August 26, 2019.
(3) Contract period will be for one year.

[C] Eligibility:

- Onshore (USA Only);

[D] Work Performance:

Performance of the work will be Offsite. Vendor needs to carry work in their office location.

Expiry Date : Thursday, 29 August, 2019

Question Answer Deadline : Monday, 26 August, 2019

Category : Software, System and Application

Country : USA

State : California

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